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Shipping Information
Shipping Information
Arpeio's top priority is the satisfaction of our customers.
The delivery time slightly increased due to the currently high demand. Therefore, our current fulfillment time could be increased by up to 4 days for certain orders. Our average delivery time is currently 5-8 business days.
We are trying our best to reduce the delays as best as possible. Please note that your products can be sent in two different parcels, based on the availability.
You will receive a tracking number with each order so you can track your package at any time.
We are working on reducing our delivery time to 2-3 days in the near future again. Thank you for your support!!
Returns
Returns
We want you to be completely satisfied with your purchase. We offer returns or exchanges within 30 days of delivery for the following reasons:
1.Damaged Items: If the item arrives damaged or defective.
To initiate a return or exchange, please contact our customer service team within 30 days of receiving your order. Provide your order number and details of the issue. We will guide you through the process and ensure your request is handled promptly
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Relief Like Never Before
Enjoy relief in the neck, upper back, shoulders and lower back life never before with your ETL certified patented heat technology.
Instant Relief in 3 Mins
HealWave delivers instant heat relief, soothing sore muscles and joints. With its long-lasting heat, it provides extended comfort up to 8 hours.
The Perfect Gift
It's functional and stylish design make it a thoughtful and practical gift. Experience the warmth and care of HealWave together.
What makes HealWave Different
  | HealWave | Others |
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Weighed and Cozy |
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Patented Heat Technology |
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90 Day Warranty |
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Overpriced |
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Dangerous |
Frequently Asked Questions
Can I return this?
Can I return this?
Yes! you may return the product within 90 days, Please go to the Contact page to follow instructions.
How can I track my order?
How can I track my order?
You can track the order via the track section on the website, or you can email us and we can update you on where your packge is.
Shipping?
Shipping?
Please give us 1 week to process and handle the order, if you would like to purchase this as a gift and need it immediately you can select the Expedited Shipping option at checkout for a small fee.